Refund and Return Policy

1. Returns and Exchanges We want you to be satisfied with your purchase. If you are not completely happy, we accept returns and exchanges under the following conditions:

  • Products must be returned within 30 days of receipt.
  • Items must be unused, in their original packaging, and in resalable condition.
  • Personalized or custom items may not be eligible for return.

2. Refund Process Refunds are processed to the original payment method once we receive and inspect the returned item(s). You will be notified by email once your refund has been processed. Please allow 5-7 business days for the refund to appear in your account.

3. Shipping Costs Shipping costs are non-refundable, and you are responsible for the return shipping costs unless the product is defective or damaged upon arrival.

4. Defective or Damaged Items If you receive a defective or damaged product, please contact us within 7 days of receipt. We will provide a full refund or send a replacement item at no additional charge.

5. How to Return an Item To return an item, please contact our customer service team at [Insert Email Address] for a return authorization and shipping instructions. Please ensure that you include your order number and the reason for the return.

6. Exceptions Certain items, such as opened fragrance products, may not be eligible for return due to hygiene reasons. Please refer to the product description for more details.